Toya Pound, MD

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
206 Ratings
96 Comments

Dr. Toya Pound is a board certified OB GYN treating patients in Mt. Pleasant, South Carolina, and the surrounding communities. She is also a Fellow of the American College of Obstetricians and Gynecologist.

She grew up just outside of Columbia SC and then moved to Charleston to attend the College of Charleston for her undergraduate degree. She then graduated from medical school and completed her residency from MUSC.

Patients visiting Dr. Pound will receive a full range of obstetrical and gynecological services. Her areas of professional interest include obstetrics and gynecological services with special interests in child and adolescent gynecology, healthy lifestyle in pregnancy, and minimally invasive surgery.

When she is not treating patients, Dr. Pound enjoys spending time with her family, exercising and traveling.

Doctor Reviews and Ratings:

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Nov 26, 2020
this team was incredible!!!!! every mom must give birth with this practice!!! You can't go wrong
Nov 26, 2020
Dr. Hammond ended up delivering our little boy 4.5 weeks early! it was literally such an incredible experience with this doctor and her staff! they made an unexpected birth wonderful! so thankful for each of them!!!!
Nov 25, 2020
positive experience with ultrasound tech. have been feeling rushed by doctor the last few appts. one question I had about a vaccine, I felt she was so quick to respond and finish the appt that she didn't understand what I was asking so the answer I got wasn't helpful and I felt like it was time for me to wrap it up.
Nov 25, 2020
Dr. Pound always goes above and beyond for every appointment and takes the time to connect with you which is so appreciated!
Nov 24, 2020
always so positive
Nov 21, 2020
I had already filled out all the paperwork before coming... and then I had to do it again.
Nov 19, 2020
I was very impressed by Dr. Pound and will recommend her to my friends.
Nov 18, 2020
Dr. Pound is AWESOME!!!
Oct 30, 2020
I have enjoyed being a patient in this practice for several years. from front office to back staff I have never had a complaint. top of their game
Oct 30, 2020
dr pound took the time to call a provider for what I needed in my home town 3 hours away and then texted me personally to make the recommendation. she always goes above and beyond which is why I stay with her despite living 3 hours away - worth the drive!
Oct 28, 2020
love the staff here, from the front desk, to the nurses, techs, and doctors
Oct 23, 2020
wonderful, kind staff as usual did not have to wait long at all
Oct 21, 2020
I don't understand why riders are put in bins when you can see the other person's information when you put yours in...
Oct 21, 2020
Always super nice ladies
Oct 5, 2020
Everything was wonderful
Sep 27, 2020
always very kind and friendly staff at East Cooper OBGYN. Always smiling and happy.
Sep 27, 2020
I have been a patient of Dr Toya Pound's for 15 years. She has seen me through all 6 of my pregnancies and now into my post baby days. She is always kind, compassionate, and sympathetic. When I have a visit at her office, the atmosphere feels like a visit with friends. It's always been a welcoming place and Dr Pound always remembers my family and asks how the kids are doing. She is a gem!
Sep 26, 2020
Dr Pound is awesome!!!
Sep 25, 2020
great experience
Sep 24, 2020
Only "hiccup" was I took the time to fill out all my paperwork in the portal the night before and for whatever reason it didn't save and was able to be seen upon check in so I had to handwrite it all in upon arrival. Totally could have been user error on my end but was a little frustrating as I really took the time to look up all the info at home before and then didn't have it all with me when I arrived to check in as I thought it was already saved. Again, no fault of any staff - and could have totally been my mistake.
Sep 24, 2020
I honestly have never had someone sit down at an OB appointment and talk with me like Dr. Pound took the time to do. It was very refreshing to not feel like a number and feel like my needs were being met and that the information I filled out prior to being seen was actually being read AND talked about!
Sep 24, 2020
I was running late (due to huge traffic delays in West Ashley that day) and staff was very accommodating to still make sure I could be seen. When I called to let them know what was going on and that I would be late, they were able to move me to a later appointment time which was lovely and very courteous.
Sep 22, 2020
exceptional! Dr. Pound is such a great listener. She answers every question I have and has always made me feel important. i never feel rushed and that is so important to me. she is a GREAT doctor!!!!
Sep 22, 2020
i always feel respected and important and cared for! this is why I love this practice. This is a powerhouse of professional doctors who get what customer service means. The best service I've ever received and I've lived in many places.
Sep 22, 2020
exceptional!
Sep 22, 2020
they're the best!
Sep 22, 2020
the staff at the the front desk are extremely sweet and very patient
Sep 12, 2020
Dr. Pound was very friendly, took time to listen and engage with me. She did an excellent job of gaining rapport with me and taking the time to get to know me before my exam.
Sep 10, 2020
I just love Dr. Pound
Sep 10, 2020
The staff are excellent
Sep 10, 2020
Dr. Pound has been my doctor for 16 years. She delivered both of my babies. I have received excellent care from her throughout this time period. She is professional, personable and easy to talk with about any issues that have come up through the years.
Sep 10, 2020
Everyone that I interact with in her office is knowledgeable, pleasant and helpful. The nurse I spoke with was very friendly.
Sep 4, 2020
Dr Pound is always caring and personable and an excellent doctor.
Sep 1, 2020
Dr. Pound is very friendly
Aug 30, 2020
Dr Pound is the best!!! even if I go in to an appointment concerned and anxious, she quickly assuages all of my fears
Aug 30, 2020
the second waiting room should be more spread out to be able to properlysocially distance.
Aug 30, 2020
I'm never seen at my appointment time even though I make it a point to be on time or early. Seems the doctor is over scheduled. I spend twice as much time (or more) waiting to be seen as I do in the actual appointment. With no children allowed with me, it makes it especially important for me to be able to get in and out and back to my newborns
Aug 28, 2020
Always a good experience at this office - that is why I like being a patient here
Aug 28, 2020
Always professional and courteous.
Aug 28, 2020
I have seen this HCP for 16 years for all of the reasons listed above.
Aug 28, 2020
Easy registration and no wait time. Very efficient.
Aug 26, 2020
Staff are always friendly and efficient!
Aug 26, 2020
Dr Pound is a wonderful, caring physician, she is the best!
Aug 26, 2020
I always recommend Dr Pound and the East Cooper Medical Group
Aug 22, 2020
The entire staff is very friendly
Aug 21, 2020
Dr Pound is wonderful! She asked about all aspects of my life, and she truly listened.
Aug 21, 2020
dr. Pound has been my OBGYN for over 20 years. She has delivered both of my children and helped me through many personal health scares. I am so grateful to her and trust her implicitly.
Aug 6, 2020
I arrived early and was taken in immediately. Entire visit was approximately 30 minutes, love it.
Jul 21, 2020
everyone was extremely thoughtful and professional.
Jul 19, 2020
Everyone here is always very pleasant. I am always seen in a timely fashion. Destiny (med student) was with Dr. Pound at my visit and she was very professional and seemed well prepared to enter the field. Dr. Pound is amazing, as always!
Jul 19, 2020
Dr. Pound is wonderful! She is very caring and provides diagnostics and solutions for any problem I am having. I love that she practices preventive medicine rather than reactionary medicine!
Jul 19, 2020
I love that this office runs on time. It is never a guessing game when I come for how long it will be.
Jul 4, 2020
Super pleased with my first visit! Especially the thoroughness and kindness of all the staff.
Jul 4, 2020
I will 100% recommend Dr. Pound. She was ahead of the curve and had the nurse call me with a concern about my blood type and called me on her day off to give me results.
Jul 1, 2020
everyone is always friendly and helpful.
Jun 24, 2020
excellent medical practice
Jun 24, 2020
love Dr. Pound!!!!
Jun 23, 2020
Dr. Pound is the best OB/GYN. She's very sweet and friendly. I really like the way she explained to me about my health concerns. This is my first time visit with her and I already Love Dr. Pound.
Jun 23, 2020
Definitely recommend this practice to all.
Jun 11, 2020
oddly enough, I generally look forward to my exams- I love the staff and Dr. Pound 🙂
Jun 4, 2020
no problems at all. quick check in and friendly
Jun 4, 2020
easy conversion. felt very comfortable
May 22, 2020
I would have given our nurse/tech 10 stars if this survey allowed. she was incredible
May 22, 2020
doctor Pound is absolutely wonderful!! her care for her patient makes you know you are in such great hands! she makes you feel like family and there's nothing better then that! she answered any questions or concerns we had. she's definitely the best!!!!
May 15, 2020
I usually contact the clinic by phone. In the past I found the patient portal very challenging to use. But this time they implemented an easier format to enroll. Hopefully going back to login will be just as easy. It would be helpful when having an exam like an ultrasound, if they could supply something for the patient to sit or stand on to balance themselves while removing clothes in the restroom. And also have something to put on their feet to walk back into the exam room.
May 15, 2020
She's always thorough and proceeds with calming care.
May 13, 2020
Felt the visit was rushed due to the Covid issue, which is understandable!
Apr 25, 2020
The best staff I have dealt with. Easily calmed my anxiety down.
Apr 25, 2020
10/10 best experience
Apr 22, 2020
love Dr Pound!
Apr 18, 2020
All staff are wonderfully kind and professional.
Apr 15, 2020
I had to call to move my appt up due to issues I was having. Talked to 3 different people all who were awesome. Response and call back time was very quick.
Apr 15, 2020
Dr. Pound was amazing. I got the news of a miscarriage on my visit and she couldn't have been more sympathetic and human about it. communicated bad news very well and answered all questions we had.
Apr 2, 2020
Dr. Pound is so nice. She was wonderful.
Apr 1, 2020
My appointment was completed through telehealth.
Mar 25, 2020
*Natalie & other ladies are friendly & engaging.
Mar 25, 2020
Not particularly engaging but gets the job done.
Mar 25, 2020
*Dr. Pound is the best and I have recommended her to several friends.
Mar 23, 2020
This visit was during Covid-19 crisis, so there was more of a wait than usual. However, people were informative and mostly friendly.
Mar 10, 2020
Before my appointment, I had to get some blood work done. I had to wait 2 days to hear from my doctor's nurse about the results of the blood work. I was hoping to hear the results within one day. I'm not sure what's a typical wait time for blood test results, but it would be helpful to have some kind of expectation.
Mar 8, 2020
i love this practice. everyone there is friendly
Mar 8, 2020
she's great! very nice
Mar 8, 2020
love dr Pound!
Mar 8, 2020
didn't have to wait long at all
Feb 26, 2020
I love Dr. Pound!
Feb 20, 2020
staff in registration area was extremely nice and helpful
Feb 20, 2020
I can't say enough great things to describe Dr. Pound. She is extremely courteous and empathetic while also being so professional and informative. She is so wonderful and I'm seriously so lucky to have had her as my OB. Not sure if she gets to read this, but I hope she does.
Feb 20, 2020
Haley was great and made me feel very comfortable
Jan 29, 2020
The experience is always awesome
Jan 29, 2020
Dr.Pound is an amazing doctor I would highly recommend her to anyone. I been her patient for 23 years.
Jan 29, 2020
I don't have a concern about my privacy when it comes to doctor pound.
Jan 29, 2020
I have always had an amazing experience dealing with this practice. The staff is very professional and knowledgeable of their jobs.
Jan 29, 2020
Dr. Pound is an amazing , intelligent, and all around terrific doctor. I have been going to her for well over 10 years.
Jan 29, 2020
I was called back to see Dr. Pound earlier than my scheduled appointment. That was awesome because it allowed me to in and out in record time.
Jan 29, 2020
Dr. Pound has an amazing staff of empathetic and courteous clinicians.
Jan 29, 2020
My daughter as well as my mother is a patient at this practice.