Jessica Keller, DO

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
118 Ratings
36 Comments

Dr. Jessica Keller is a board certified OB GYN treating patients in Mt. Pleasant, South Carolina, and the surrounding communities. She is also a Fellow of the American College of Obstetricians and Gynecologists.

Dr. Keller is originally from Louisville, KY. She attended Indiana University Southeast, where she earned her B.A. in Biology. She then pursued her medical degree at Pikeville College School of Osteopathic Medicine. Dr. Keller completed residency training in Obstetrics and Gynecology at East Tennessee State University in Johnson City, TN. Upon completion of residency, she practiced in Aiken, SC for 3 years.

Keller provides a full range of obstetrical and gynecological services. Her areas of interest are adolescent gynecology, minimally invasive surgery, and polycystic ovarian syndrome.

When not treating patients, Dr. Keller enjoys spending time with her family, reading, hiking, and cooking.

Doctor Reviews and Ratings:

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.5
Provider showed concern
4.6
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.6
Provider explained things clearly
4.6
Provider included you in decisions
4.6
Patients' confidence in CP
4.4
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jan 8, 2022
It took a little over 20 minutes past my apt time to be seen, which is frustrating in the afternoon because of traffic going back across the bridge. Unfortunately, there was no other time to be seen earlier in the day, due to my work schedule. I was not told of any delay, just waited while others, who arrived after me, we're called back before I.
Jan 3, 2022
It's always a great experience. Any questions I have are answered in a timely manner. I love Dr. Keller
Dec 28, 2021
My experience with Dr. Keller wasn't terrible, but it wasn't great either. She seemed rushed and gave me a diagnosis of postpartum depression within the first few minutes of meeting for the first time and then prescribed pills. I asked how she would discern the difference between PPD and the exhaustion of being a new parent; she said symptoms are essentially the same. As a first time mom, I was hoping for more of an understanding of the changes that my body has been going through postpartum and a holistic approach to the brain fog and tearfulness I'd been experiencing. Instead I walked out feeling more frustration and confusion than I'd started with.
Dec 18, 2021
Great staff
Dec 18, 2021
Great and faat
Dec 18, 2021
Quick
Nov 7, 2021
I appreciate the ability to register online. The staff is very professional and good at communicating. Dr. Keller is the best! She listens to my concerns and comes up with strategies to problem solve.
Nov 5, 2021
All of the staff are always so friendly and helpful
Nov 5, 2021
Dr. Keller is amazing. She is always so patient and helpful answering our questions.
Nov 4, 2021
Going to the gyno is always a little stressful but it is especially stressful when it is your first time to a new office. I was anxious about this appointment as I was coming to terms with infertility issues. Based on her reviews, I expected Dr. Keller to take the time to speak with me like a person, not just a number. During my visit she made a statement that something "might be my problem, but maybe not." She used terminology that I was unfamiliar with. I felt like I was diagnosed with something that "could be my problem, could not be." I went home and researched the issue since it wasn't explained to me and realized that not only could that affect getting pregnant but could also cause other serious issues down the road. Why wasn't I told these things? I appreciate Dr. Keller's "no nonsense" personality but a little warmth and comfort would go a long way when treating women that feel vulnerable and scared. I have confidence that Dr. Keller is a fantastic doctor but my experience will lead me to requesting someone else next time. I understand that the office sees many, many patients throughout the day and many concerns/problems are a daily occurrence for them but as a patient we shouldn't feel that our concerns are any less valid or disheartening. Many women come to this office for a glimmer of hope or sense that they are not alone. Instead of hope, I walked out with a very brushed off diagnosis and a "see you for your next annual." When I got to my car I cried.
Oct 25, 2021
Everyone was the sweetest!
Oct 11, 2021
Dr Keller is wonderful as always. She had to do a c-section at the hospital which caused an unusually long wait, but the nurse was great at communicating the delay
Oct 10, 2021
My only complaint with the office is that when I called to schedule my appointment, I asked to see someone about having a fibroid removed. I was not scheduled for an ultrasound, so there wasn't much the doctor could tell me and the appointment was basically useless. Even my doctor seemed surprised I didn't have an ultrasound. So now I have to go back again so they can do the ultrasound and for another appointment with the doctor, which is very difficult to do between my husband's work schedule and having young kids
Oct 8, 2021
While she was not unfriendly or rude, but she definitely was not "warm." My husband and I were both there at this appointment, and she seemed rushed/quick In responses and moreover she did not really answer our questions or ease concern. It wasn't a total breakdown of communication, but we definitely both walk out and said that we didn't vibe with her at all and she did a poor job explaining our situation and answering our questions in a satisfactory manner. She is not my primary doctor so we both agreed we'd like to not see her in the future.
Oct 8, 2021
Overall very satisfied with the practice. This includes my primary doctor and the others I've seen while rotating with an exception of Dr Keller.
Oct 8, 2021
Waited longer than usual.
Oct 3, 2021
Was very easy and quick to schedule a visit , the exam from when I got there to the time I left was quick efficient. The secretary was kind and very professional made the process feel comfortable. The doctor was very nice answered all my questions and the exam was quick and she made you feel comfortable with her .
Sep 27, 2021
I always love coming in, it's the best place to go, an I always recommend here.
Sep 17, 2021
I transferred from another practice and patty was very helpful!
Sep 17, 2021
One of the reasons I didn't like the last practice was the competence of the nurse. This was night and day!
Sep 4, 2021
Nurse Anna Dad has been nothing but exceptional. She hugged me as I received a horrible news and takes time to answer any questions I have
Aug 29, 2021
Good
Aug 22, 2021
Always great service provided by everyone
Aug 22, 2021
Dr Keller is the best
Aug 7, 2021
Everyone is super friendly
Aug 3, 2021
I think the question about identifying as a female or male at an office for females BASED ON SCIENCE (or suppose to be) is absurd!. It is offensive to me that that would be asked at an OB/GYN doctor's office.
Jul 18, 2021
Everyone was very kind, helpful and reassuring.
Jul 18, 2021
She was sympathetic and seemed genuinely interested and concerned for my comfort and well-being.
Jul 6, 2021
Everyone is always amazing. The front desk staff is always friendly, the nurses are amazing, and Dr. Keller Is awesome and always answers all my questions.
Jul 2, 2021
I love Shay! She's warm, funny, and empathetic. Love love love her!
Jul 2, 2021
Dr. Keller is so easy to talk to. She listens - I don't feel rushed. And I love that she seems to care about me and the family as people, not just patients. <3
Jun 4, 2021
I recommended Dr Keller to a friend the same day as my appointment.
Jun 1, 2021
I moved to Wadmalaw Island a few years back and still drive to Mount P for these appointments. Love this practice!
May 25, 2021
everyone was really nice. Office was clean.
May 21, 2021
Always love coming here! All of the staff is warm, welcoming, and patient
May 21, 2021
Love getting to see Dr Keller! She is always so patient with me when I have a lot of questions and she gives me all the information I need to make decisions about my healthcare