Christi Cook, MD

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
231 Ratings
140 Comments

Dr. Christi Cook is a board certified Mount Pleasant and Charleston OB GYN providing care for patients throughout the Tri County. She is also a Fellow of the American College of Obstetricians and Gynecologists.

Originally from Orlando, Florida; Dr. Cook primarily grew up in North Carolina where she attended Appalachian State University for her undergraduate degree. She pursued her medical education at the Brody School of Medicine at East Carolina University where she graduated with honors. Dr. Cook completed her residency training in Obstetrics and Gynecology at the Medical University of South Carolina in Charleston, S.C. Upon completion of residency, she was in private practice in Memphis, Tennessee for 5 years until she was recruited back to Charleston in 2005.

Patients visiting Dr. Cook can receive a full range of gynecological services. Her areas of professional interest include preconceptual counseling, recurrent miscarriage evaluation, advanced laparoscopy including laparoscopic hysterectomy, and minimally invasive treatments for abnormal uterine bleeding. She is also a certified menopause clinician through the North American Menopause Society and specializes in hormone replacement therapy and bioidentical hormone therapy options.

When she is not treating patients, Dr. Cook enjoys spending time with her friends and family. Dr. Cook is a mother of two adorable children, Marshall and Madeline. She is active in their school and church activities. Dr. Cook enjoys exercising, reading, gardening, and cooking!

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 27, 2021
I felt like I was being rushed out and wasn't really being listened to. It was a super quick time and for my first time with her she did not ask me about any health issues or past issues that would pertain to the questions I asked. I felt like she was in a rush and had many visits she was making and didn't have interest in my actual reasons or issues.
Jul 26, 2021
Overall an excellent experience and appointment. Wonderful clinic!
Jul 20, 2021
I have been a patient of Dr. Cook for many years. My experiences with Dr. Cook and her staff has always been stellar! I have recommended her to several friends and relatives. Several of my friends/relatives now see her and always have good things to say about her and her practice. We all feel very fortunate to have found her.
Jul 19, 2021
Wonderful staff .
Jul 19, 2021
Very thorough and detailed in explaining issues
Jul 19, 2021
I was referred by a friend and I will definitely refer people
Jul 19, 2021
Very punctual
Jul 16, 2021
Good experience
Jul 12, 2021
Excellent experience...Dr. Cook was great!
Jul 8, 2021
I did all new patient paperwork online and then repeated the vast majority of it in the office. If that's going to be the case it should not be offered online.
Jun 30, 2021
BAD: receptionist asked to copy my drivers license and insurance card even though I had already uploaded photos (front and back) for your online checkin. I hate constantly being asked to reproduce historical information that has not changed. they should just check for changes since my last visit. EXCELLENT: Dr Cook and the nurse that assisted her. very friendly and caring. didn't feel rushed. Answered all my concerns. they are GOLD!
Jun 30, 2021
Awesome!
Jun 30, 2021
Dr Cook is the BEST!
Jun 30, 2021
the office is run well from the patient's perspective.
Jun 30, 2021
I liked checking in online before arriving. it allow for checking historical documents at home regarding family history. However, again I don't like having to repeat the same family history that I recorded for you the previous year. All you need to know is if anything has changed in the past year/since my last visit. Finally, if I have registered online the receptionist should look there first for photos of my drivers license and insurance card before asking me for it.
Jun 28, 2021
Felt nagged to death by text to set up appointments received a text over and over
Jun 28, 2021
I've been seeing Dr. Cook for 20 years she always does a great job from the moment I arrive at her office until I leave.
Jun 25, 2021
I don't like to complete complicated forms on my phone. The mobile is a radio and. I won't have sensitive information on it..
Jun 7, 2021
The women at the front desk were very kind and inviting.
Jun 7, 2021
The nurse was extremely kind and friendly. I didn't feel rushed or a bother.
Jun 7, 2021
Dr. Cook was very kind and made me feel comfortable, not rushed.
Jun 3, 2021
I have been a patient of Dr Cook's for many years. She and her staff provide excellent care and concern.
Jun 3, 2021
very pleasant
Jun 3, 2021
Great experience
Jun 3, 2021
Great
Jun 3, 2021
Great
Jun 3, 2021
yes would recommend
Jun 3, 2021
very good
Jun 3, 2021
everyone was very nice, my doctor answered all my questions and gave me a lot of useful information. she made things quick & comfortable
Jun 3, 2021
the nurse was very friendly and personable
Jun 3, 2021
The doctor was very sweet & knowledgeable, I enjoyed talking with her
Jun 3, 2021
I noticed everyone cleaned their hands entering the room which is always appreciated! the entire practice was very clean and well kept
May 23, 2021
Switching from a doctor I've seen for 10 years, I was a little nervous but she was very professional and knowledgeable.
May 22, 2021
Veery pleased
May 13, 2021
The staff are always so pleasant and accommodating
May 13, 2021
the nursing staff throughout the years have always treated me kindly and with compassion
May 13, 2021
I have been with Dr. Cook for about 15 years and she is wonderful and knowledgeable and I never feel rushed with her
May 7, 2021
ALL of the staff here are GREAT! Friendly, smiling, attentive to needs of the patients.
May 7, 2021
I have been going to Dr. Cook MANY years now and I feel VERY comfortable with her care. She explains every thing in detail and truly cares about each and every individual that she sees. I will not go to another provider for my care in this area. She is an asset to the practice and your System.
May 7, 2021
Online registration was easy and made it VERY convenient with NO wait.
May 6, 2021
all of the staff are great. very efficient ano friendly
May 5, 2021
Anna , dr cooks nurse. very helpful and professional
Apr 27, 2021
had to wait a while for Dr. Cook. but things are a bit hectic now.
Apr 26, 2021
Very happy with Monica. She was wonderful and made me feel at ease.
Apr 22, 2021
It's a well run office. Everyone was kind.
Apr 22, 2021
The nurse/assistant did a very good job of listening to my concerns.
Apr 22, 2021
Dr.Cook did a wonderful job of listening and explaining.
Apr 22, 2021
Great Covid safety protocol in place.
Apr 19, 2021
the biggest issue is having the doctor come in and then leave while you change to go see other patients. it would be more efficient to change after the nurse comes in so the doctor only needs to come in once. the wait time between nurse, doctor and doctor again was somewhat longer than expected
Apr 19, 2021
amazing
Apr 19, 2021
Actually tried to get an appointment with a different obgyn but they weren't taking new patients. decided to take a chance on using the same office with whoever was accepting new patients. extremely happy with how it turned out
Apr 13, 2021
all good
Apr 13, 2021
Excellent experience.
Mar 30, 2021
emergent appt request, able to accommodate
Mar 30, 2021
had my husband come in to be part of the discussion which was helpful
Mar 26, 2021
Love Dr. Cook!
Mar 26, 2021
Love Dr. Cook! She always makes you feel very comfortable and she is very personable! Highly recommend.
Mar 25, 2021
I was unavoidably 10 mins late for my appt. The staff was pleasant and reassuring despite my embarrassment
Mar 25, 2021
Dr Cook has been my provider for over 12 years-if she left the practice I would follow her. I've recommended her to others several times
Mar 18, 2021
I love Dr Cook
Mar 18, 2021
she was great
Mar 18, 2021
would go no where else
Mar 14, 2021
I just felt like I didn't have an answer to my problem and to pay $315 out of pocket for no answers was ridiculous
Mar 11, 2021
I love Dr Cook and her staff
Mar 11, 2021
great overall experience
Mar 11, 2021
all were courteous and responsive
Mar 8, 2021
Christian Cook is great.
Mar 8, 2021
so friendly
Feb 24, 2021
I was slow in completing my paper work which delayed my appointment time.
Feb 24, 2021
Dr. Cook is an outstanding practitioner.
Feb 19, 2021
dr cook is the best
Feb 14, 2021
Latoya was warm and friendly
Feb 14, 2021
It's always a little nerve wrecking at your first apt with a new gynecologist, but Dr Cook was smart, friendly, and immediately put me at ease. I thought she was terrific!
Feb 14, 2021
I loved my whole experience from start to finish. I would highly recommend the practice 🙂
Feb 14, 2021
Easy process as I did all my paperwork at home as well as register on the portal.
Feb 6, 2021
Dr. Cook recommended regular procedures that I should begin for my age, had referrals taken care of before I left. referred docs contacted me to set up appts before the end of the day.
Feb 1, 2021
Dr. Cook and her staff are exceptional
Jan 29, 2021
I have gone to Dr Cook for years and am very satisfied with her care
Jan 24, 2021
The sated was very helpful and welcoming ! they made me feel comfortable because a OBGYN visit isn't always comfortable, especially when going to a new doctor but they made me feel at ease
Jan 24, 2021
She was very helpful , she made me feel relaxed and we laughed an she heard my concerns and voiced them to the doctor
Jan 24, 2021
She was very very very educated! She asked me my plans and concerns she made sure that I was comfortable with my decisions an made sure that they things I discussed with her I had a clear understanding. She was not judgmental although I felt like I would have been judge but it was a judge free zone ! I loved that she gave me tips and recommendations. Dr Cook is awesome !
Jan 24, 2021
she washed and sanitize every time she came in she wore her mask at all times ! She made sure things where disinfected at all times
Jan 24, 2021
Will recommend/have already recommended people to her.
Jan 24, 2021
No wait time I was also working so I was afraid that I wouldn't be able to make it out in time for a meeting but they got me out in perfect timing and I didn't even mention I had a meeting to attend so it didn't feel rushed
Jan 23, 2021
only bad thing was I scheduled an appointment online and when I got there they told me they called to reschedule but no one answered, they should've left a voice message
Jan 23, 2021
tonya was very kind to me
Jan 23, 2021
I feel that doctor cook is a good doctor, but she didn't explain WHY I was having the problems I was having she just gave solutions to them. I feel as if that can be better
Jan 23, 2021
They made me feel secure about opening up to them about things I didn't want my guardian to know.
Jan 23, 2021
This was my first visit at the PW location. The location by the hospital is fine but because this facility is a single provider, the overall experience was much more pleasant, intimate & personal. I realize now how much I value this and I am willing to drive further for the sake of this.
Jan 23, 2021
I feel so bad that I can not remember her name but this gal (who has a bone transplant in her foot and rides a scooter) is a keeper! Polite, friendly, smart and caring - everything you want!
Jan 23, 2021
Dr Cook's bedside manner is exactly what I want & need. Kind and concerned, she listens & respects whatever I am discussing with her and always explains until I understand and am comfortable. She has never at either location, rushed me during our visit and that is priceless.
Jan 23, 2021
I love Dr Cook and the team at this location! One thing to note - I filled in paperwork on line and then again at the office. Not sure why this all couldn't have been done online or how different the paperwork was.
Jan 15, 2021
Covid. register online
Jan 11, 2021
awesome first visit!
Jan 11, 2021
Have been a patient of Dr. Cooke's for 10+ years and always enjoy her staff and her!
Jan 7, 2021
a packet of paperwork was sent to me before arriving. I checked in an was seated. a few minutes I was given more paperwork to complete. it will go a lot smoother if ALL the paperwork is sent to patients before arriving at the clinic. That way the patients can relax as well as a shorter visit at the clinic.
Jan 1, 2021
I love Dr. Cook she is very professional and have wonderful bedside manner.
Dec 23, 2020
I would love a call /text when the doctor is 15 minutes or more behind so I don't rush and stress about getting there on time, only to have to sit there wondering if I'll be waiting an hour. It's the unknown that is bothersome.
Dec 23, 2020
Dr Cook was absolutely WONDERFUL - listened to my concerns and reacted in a way that made me extremely comfortable. She also gave me information relating to my former gynecological cancer that NO other doctor has mentioned before. She clearly wants to educate and empower her patients. She is by far The Best I have been to in SC and I will certainly recommend her to my friends.
Dec 4, 2020
very professional & courteous
Dec 4, 2020
this is not an easy appointment for me and the nurses literally held my hand through it all. they made it the most relaxing they could for me. I appreciate the above & beyond effort
Dec 4, 2020
very pleased with the doctor's knowledge and the delivery of the information regarding my situation.
Dec 4, 2020
very comfortable with cleanliness and COVID precautions
Dec 4, 2020
the prefect team took care of me !
Dec 4, 2020
I made a same day appointment. I was told there may be a wait because I was getting fit in to the schedule which I was fine with. there was absolutely no wait whatsoever from start to finish
Nov 24, 2020
The front office staff could not have been more welcoming
Nov 24, 2020
Dr. Cook was very attentive and was very thorough with her exam.
Nov 24, 2020
Great experience, friendly staff, and they all seemed genuinely interested in making this as pleasant an experience as they could.
Nov 24, 2020
Due to COVID, I was the only one in the waiting room and never came in contact with another patient. The practice is very efficiently run.
Nov 22, 2020
Great experience - I arrived early and was seen early!
Nov 22, 2020
good
Nov 22, 2020
been seeing this provider for years; she's very nice, professional
Nov 22, 2020
didn't directly observe but have no concerns
Nov 22, 2020
good job!
Nov 22, 2020
There were a lot of forms to complete (online and hard copy) but since they were provided in advance it was not too much hassle.
Nov 18, 2020
coordinated another test into visit and was promptly seen by MD afterwards with the results. very seamless.
Nov 11, 2020
the staff is always extremely helpful and friendly. they go above and beyond to ensure comfort and satisfaction with your overall experience. they truly make each appointment enjoyable
Nov 11, 2020
the nurse assistant was so comforting and reassuring throughout the entire process. she was wonderful
Nov 11, 2020
I have sent all of my friends to this practice and will return for all future appointments
Nov 11, 2020
the online check in can be a pain due to lack of cellphone service in the building
Nov 4, 2020
I have been a patient of this Dr Cook's for 13 years. They are consistently prompt , professional and very caring.
Nov 4, 2020
One of the things that I really like about Dr Cook is her willingness to listen consider and be thoughtful in her advice and plan of care. I have recommended her to many friends.
Nov 1, 2020
love Dr. Cook!
Oct 16, 2020
Dr. Cook makes that yearly appointment a breeze! She's wonderful!!!
Oct 14, 2020
pleasant experience with practice
Oct 14, 2020
she was awesome
Oct 11, 2020
I love Dr. Cook. I have kept her as my doctor though multiple moves out of state- as far as Chicago and Texas- literally timing my appointments during visits with my family to keep her as my doctor. She puts me at ease and I trust her. She treated me for an abnormal pap previously and saw me through my treatment plan with compassion and obvious expertise. Moreover, the rest of the office staff are so warm and kind. I recommend this office and Dr. Cook to everyone I know in Charleston.
Oct 11, 2020
The friendliest staff!
Oct 11, 2020
Dr. Cook does a wonderful job explaining things. Love her bedside manner.
Oct 11, 2020
I recommend Dr. Cook and the practice to everyone I know in Charleston!
Oct 10, 2020
warm, friendly, courteous, professional, very pleasant, kind and considerate staff, especially the doctor!
Oct 10, 2020
hadn't seen a gyn Doctor in about 20 years after death of my doctor, but staff made me feel welcomed and at ease
Oct 10, 2020
she was excellent in every way! super knowledgeable and caring! looking forward to seeing her again!
Oct 10, 2020
office was very nice and, very clean! I felt very safe from the virus and comfortable!
Oct 10, 2020
every aspect of office, staff and doctor were excellent
Oct 10, 2020
I arrived late for my appointment due to traffic jam and long commute but the doctor graciously saw me anyway
Oct 9, 2020
Would like internet check in and form completion to be available
Oct 9, 2020
I think Dr. Cook is excellent
Oct 5, 2020
Ease of first time visit check-in on phone was tricky for both my daughter and myself.
Oct 5, 2020
Loved the nurse!